What term describes the outline of the steps that must be performed in order to properly follow an organizational policy?

• A. Procedure
• B. Plans Review
• C. Policy
• D. Rehabilitation

Answer: (A)

The outline of the steps you must follow to put a policy into action is a procedure. A policy sets the rule or intent—what should be done in general terms. A procedure, on the other hand, lays out the exact sequence of actions, who does them, what tools or forms are used, and how to verify that each step is completed. This makes execution consistent and traceable.

For example, a policy might require safe operations at an incident scene, but the procedure would spell out the step-by-step actions: initial size-up, confirm communications with dispatch, don PPE in a specific order, establish an incident command structure, implement the incident action plan, and document each step. Plan reviews deal with evaluating plans for compliance, not the day-to-day steps to follow a policy, and rehabilitation refers to rest and medical monitoring after strenuous work, not the procedural steps to implement a policy.